Shipping


Timing:
We make every effort to ship within one business day as we know how anxious you are for your fluff! But please understand we are a small company and things do come up. For this reason we officially state we ship within four business days. You will receive an email with tracking information as soon as your order ships. Please note it can take up to 24 hours for tracking information to update.

Unfortunately, we cannot guarantee when an order will arrive once it is in USPS or UPS's hands. Most orders do arrive to their destination within 5 business days. We encourage you to order in a timely fashion to avoid delays caused by shipping.

Domestic Shipping:

  • Orders totaling less than $35 are charged a flat $5 shipping fee. Shipping is calculated on your order total after discounts are applied, so please note that the use of a coupon/discount could bring your total below the $35.
  • Orders totaling $35 or greater qualify for free USPS first class shipping
  • Orders totaling $100 or greater qualify for free USPS priority shipping
  • Some oversized/heavy items may require additional shipping, even if your order total qualifies for free shipping. You will be contacted after shipping costs are calculated. 

International Shipping:

You will be invoiced separately for actual shipping costs. IBB will cover insurance, but you are responsible for any duties/import/customs fees.

Due to manufacturer agreements, some brands may not be shipped outside of the USA, or are otherwise limited. Any international orders that may not be shipped due to these agreements will be cancelled and fully refunded.

  • Cotton Babies (bumGenius/Flip/Hemp Babies): USA only
  • sloomb: May not ship to Canada
  • Tula: USA only, unless the print is discontinued
  • Ju-Ju-Be: USA only
  • Smart Bottoms: USA only
  • EZPZ: USA only
  • GroVia: USA only
  • Sakura Bloom: May not ship to countries with well-established retailers.